Frequently Asked Questions

When your doggo’s with us they’re in the best of hands

It’s a big decision choosing a quality groomer. Rest assured we have you covered.

Why choose Marley and Friends?

We provide the ultimate care and highest quality of service for your most precious furbaby. Our friendly team will make you feel welcomed and your furbaby comfortable as soon as you walk in. We are very transparent with our grooming process and we don’t use cages. Most of all we provide one on one service for each furbaby.

Is your team qualified?

Our team are all highly qualified with many years of experience. We are lucky enough to also have 2 vet nurses who are part of our team.

What products do you use on my dog?

All products used are of the highest quality and based on the individual needs, we will select the perfect range for your furbaby. All our products are chemical free.

How often should I get my dog groomed?

The frequency of grooming may depend on the breed, length of fur, condition of fur and how active he/she is. An average time between grooms would be 4 weeks.

Do I need to book an appointment?

We do recommend making an appointment to best fit in with your schedule. We can take walk-ins where possible.

What payment methods are available?

Visa, Mastercard, Amex, EFTPOS and cash

What if I need to cancel or reschedule my appointment?

We kindly ask that you provide us with 24 hours notice if you need to cancel or reschedule.

What if I'm running late?

Please contact us via phone if you will be more than 10 minutes late. We may need to alter the length of service.

When should I arrive for my appointment?

Arriving 5 minutes before your appointment is ideal.

How will I know when my dog is ready to pick up?

We will send a text message to your preferred contact number 15 minutes before your fur baby is ready. This may be tailored if you prefer longer notice.

J D

These guys are honestly the best groomers out there. The place is a haven for dogs and everyone here is kind and gracious. Both my dogs have had wonderful experience here - the best! They also do dog spas and five star pampering!

Gabriella Cozzupoli

This is BY FAR the best dog grooming salon! The service has been impecable from the very begining. The salon is quite booked out (and for good reason!) so I went on a waiting list and also booked the next available date for a groom. Whenever there was a booking available I was notifed and given the opportunity to take the booking. On Sunday I took my little puppy in and the whole team was absolutely AMAZING! The groom was perfect and they handled our little boy with such love and kindness. Before dropping my pup we discussed what they would do and how much hair to take off him. I have another booking for Romeo in 6 weeks and we can't wait to take him in. I wouldn't trust anywhere else with my little boy.

Olivia Hughes

This is by far the best dog grooming salon in Sydney!! My little dog used to be so scared going anywhere else to get her nails clipped, but since going to a Marley and Friends she actually loves coming here and they make it quick and easy. They are so loving and kind to the animals and I feel completely safe and comfortable leaving my dog with them. Couldn’t recommend more!!!

William Hilary

I have a wire haired fox terrier and have struggled with finding a groomer in Sydney to do his hand stripping well. The groomer at Marley and Friends was amazing. I probably seemed a bit fussy with my questions beforehand but she was patient and humoured me. Most importantly she did a great job and my boy left looking great and smelling even better. I can tell he had a good experience too and left happy whereas in the past there have been a few times that he’s seemed a bit traumatised at other places.

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Grooming and Fur Specialists in Double Bay